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Top Company 2023: Technology / Software / Telecommunications 

Now in its 36th year, ColoradoBiz magazine’s Top Company Awards program recognizes businesses and organizations based in Colorado or with a significant presence in the state that are leading the way in their fields, as demonstrated by financial performance, notable company achievements and community engagement.

To be considered, Top Company entrants submitted applications throughout the year online at ColoradoBiz.com. From those entries, which numbered in the hundreds, the magazine’s editorial board narrowed the field to three finalists (in most cases) in each industry category. A judging panel made up of area business leaders and ColoradoBiz staff then met to compare notes on the finalists and decide winners in 14 industries plus the Startup category, for companies in business four years or less.

Congratulations are in order not only to the 41 winners and finalists profiled on the following pages, but to all the companies that took the time to tell us about their achievements and obstacles surmounted over the past year that make them worthy of Top Company consideration.

READ: Fall 2023 Issue — Top Company Awards, Inside the CHIPS and SCIENCE Act, and More


WINNER 

Trimble

Westminster, CO

Website: trimble.com

Trimble was founded in 1978 and is recognized as the first company to commercialize GPS. It has since expanded its technology portfolio to include hardware, software and services that increase productivity, improve efficiencies and drive sustainability. Today, it is most known for connecting the physical and digital worlds, helping make everything from a building to an agriculture yield more efficient and productive.  

Trimble’s revenue has grown steadily despite a rocky business environment that’s been plagued by supply chain issues, materials shortages, cost pressures and global economic and political uncertainty. The company has more than 13,200 employees – an increase of 14 percent over the past five years; they are located across approximately 40 countries and speak 45 different languages. While Trimble established its presence in Colorado in 2000, it just moved its corporate headquarters to Westminster last fall.  

Trimble’s solutions are used in more than 150 countries by millions of customers – numbers that continue to grow as the company innovates and evolves to better meet its users’ needs. From precision guidance technology on a tractor, to construction management software, to enterprise life-cycle solutions, Trimble technology is helping to digitally transform industries that have historically been technology laggards, enabling them to become more efficient, productive and sustainable. This is particularly important given that construction is responsible for almost 40 percent of global CO2 emissions from fuel combustion, and for 25 percent of overall greenhouse gas emissions. 

Trimble holds more than 1,000 unique, active patents and spends roughly 13-15 percent of its sales revenue on R&D. In 2022 alone, Trimble spent more than $540 million on R&D. 

The company’s quarterly Technical Innovation Award provides formal recognition and a financial reward for innovative work. Any team or individual below the level of Engineering Director is eligible; in 2022, four teams were selected, each receiving a $10,000 prize. 

FINALISTS 

Fluid Truck

Denver, CO

Website: fluidtruck.com 

Launched in 2016, Fluid Truck helps businesses and individuals rent commercial vehicles at the tap of a button. The company offers trucks, vans, electric vehicles and more through its mobile app and website 24/7, 365 days a year. 

Fluid Truck is used nationally by businesses of all sizes to flexibly and affordably build their fleet, manage employee scheduling on-the-go, and activate zero-emission last-mile delivery services, free from the hassles of ownership. Fluid Truck serves more than 100,000 users, supporting customers ranging from local florists and moving companies to national retailers such as IKEA and delivery fleets for Amazon, FedEx and UPS. It operates in 400 cities across the U.S.  

Fluid Truck is the ninth-fastest growing company in North America, according to Deloitte. 

The company regularly partners with local nonprofits and community outreach programs in every city on the Fluid Truck platform to provide free rental credits to help organizations empower communities. For example, the North Carolina Adult Soccer Association raised thousands of dollars in Charlotte to provide free mammograms to the women of North Carolina. Fluid Truck donated a truck to help the association accomplish its cause. Locally, Fluid Truck donated a truck to Hope Lives Here Colorado so the nonprofit could haul supplies to families’ homes. The nonprofit builds bedrooms for children who lost their homes in the Marshall Fire. 

Optiv

Denver, CO

Website: optiv.com 

Optiv delivers cyber advisory and cyber solutions to nearly 6,000 companies across every major industry. The Denver-based company partners with organizations to advise, deploy and operate complete cybersecurity programs from strategy and managed security services to risk, integration and technology solutions.  

Optiv points out that as the world has digitized, the surface area for potential cyberattacks has grown.  

Realizing Optiv had a unique opportunity to carve out a differentiated position in the crowded cybersecurity market, Optiv CEO Kevin Lynch in 2021 led Optiv in creating a new market “category of one.” 

For Optiv, that has meant shifting brand perception from a technology reseller and security solutions integrator to that of cyber advisory and solutions leader and one of the largest pure-play cybersecurity companies in the world.  

A specific internal challenge Optiv has worked through and overcome this year is growth in the federal sector. Acknowledging the public sector’s need for cybersecurity and resilience support, Optiv wanted to expand as a services organization in the federal space and looked for the right strategy to do so. The company’s efforts culminated in its recent acquisition of ClearShark, which more than doubles its federal presence. 

Along with its commitment to helping clients manage cyber risk, Optiv is devoted to giving back to the communities where its employees live and work. Since 2018, the company’s Optiv Chips In (OCI) program has supported underserved populations through industry investments, community projects and employee mobilization – harnessing employees’ collective passions to make lasting change. 

Lab Digitalization: 5 Key Trends to Watch

As technology advances, more and more aspects of our lives are moving online. The laboratory is no exception. In this article, we will discuss 5 key trends that are driving the digitization of the lab and provide the best practices for each trend so that you can get started on digitizing your own lab.

What is Lab Digitization?

Lab digitization can be defined as the utilization of digital technology to document, execute and reproduce the research data more efficiently and coherently. A digitalized lab is one that is using digital technologies to change the way the lab operates in order to optimize its business model, and ultimately provide new revenue and value-producing opportunities.

Trends for Lab Digitization and Automation

Cloud Storage and data security

One of the most important aspects of digitizing the lab is transitioning to cloud-based storage and computing. Cloud storage is a digital way to segregate and store data starting from workflows to manuscripts on the internet. The most significant benefit of this type of data storage is that you can access and share your data from anywhere in the world. Security is always a concern when it comes to storing data online. In addition, by storing your data in the cloud, you can create multiple backups so that if one copy is lost or corrupted, you will always have others to fall back on. Best practices: when choosing an ELN with cloud storage, make sure they follow ISO regulatory guidelines and work in compliance with Good Laboratory Practice (GLP).

READ — Prioritizing Cybersecurity When Building Your Company Website

Lab Robotics

Robotics is another area where laboratories are beginning to see the benefits of digitization. Robotics can be used in a number of ways in the lab, from automating tasks to increasing accuracy and precision. For example, an autosampler can be connected to an HPLC in order to automate the injection of samples. This not only saves time, but also increases accuracy and precision by eliminating human error.

Best practices: when choosing a robotic system for your lab, make sure it is compatible with your other equipment and software. You should also consider the ease of use and maintenance when making your decision.

READ — Robots Tapped as Companions for Seniors

AI Revolution & Big Data Analysis

A revolution is underway in the life science and biotechnology industries, harnessing AI to increase laboratory efficiency, speed up process development workflows, and ultimately, enable discoveries in cancer research, vaccine development, and much more. An AI system would be able to study massive genome sequences and predict genetic disorders within no time compared to humans.

The sheer volume and variety of data being generated in the life sciences today are becoming increasingly difficult to manage and analyze using traditional methods. AI can help by providing the means to quickly identify patterns and correlations that would otherwise be undetectable.

Best practices: when choosing lab management software, make sure it has a built-in AI and machine learning capability, that will allow you to import, process and analyze big data.

Customization

No two laboratories are the same, which is why it is important to have an electronic lab notebook (ELN) that is customizable to your labs specific needs. An ELN should be able to integrate with your other software applications and equipment so that you can optimize your workflow. Additionally, an ELN should be flexible enough to accommodate the changing needs of your lab over time.

Best practices: when choosing an ELN, make sure it offers a large range of add-ons and integrations to support your unique lab.

Sustainability

Sustainability is an important consideration for any business, but it is especially important for laboratories that often use large amounts of paper, plastic and other consumables. Every dollar saved by minimizing consumption through digital inventory management means less waste being burned or deposited in a landfill. The world’s labs annually produce more than 5.5 million tonnes of plastic waste alone.

Digitization can help labs minimize their environmental footprint by reducing consumption and waste. For example, by transitioning to a paperless ELN, you can eliminate the need for physical note-taking. Additionally, by using digital inventory management, you can reduce the amount of plastic and paper waste generated by your lab.

 

Chloe Stamenkovic 1Stamenkovic is a life science research analyst collaborating with Reader’s Digest, eLabNext, Dataversity & others. Having strong molecular biology, analytical & data science modeling skills she manages project initiatives to elevate the knowledge in technology solutions for laboratories, in order to increase efficiency in the lab. She focused on all topics regarding biotech but most recently specializing in topics such as digital health, lab digitization, ELN/LIMS, AI, Machine Learning, and automation’s role in developing novel therapeutics.

5 Ways to Elevate Conference Room Technology

In the past few years, work environments have drastically shifted from day-to-day in-office experience with frequent in-person meetings to fully remote work, hybrid schedules and Zoom meetings. While studies have shown that remote work will remain prevalent, the new challenge is optimizing conference room technology and office spaces to create an in-person experience remotely for employees and customers.

READ — Managing a remote work team with communication and ease

A boardroom or conference room equipped with outdated technology doesn’t meet the efficiency, productivity, and sophistication of one that is integrated with the most up-to-date systems modern technology has to offer. To cater to the evolving remote and hybrid work models, it is critical that companies have a comfortable and innovative conference room that is outfitted with easy-to-use technology that boosts productivity and increases collaboration, no matter where they are located. Here are the five ways to elevate conference room technology:

1. Sound masking: Increasing privacy and productivity

Ensuring that a conference room has privacy is of the utmost importance. Sound masking reduces distractions and increases privacy through ambient sound or “white noise.” It can be implemented throughout an entire office space or in single rooms and the volume can be toggled with at any moment in time. Here’s how it works: the higher the privacy index, the more confidential the speaker’s conversation becomes. With this technology comes fewer distractions and increased productivity. Between 2006 and 2008, a laboratory study was conducted where researchers found that sound masking effectively increased speech privacy from 35% to 90%.

2. Meeting and presentation technology: A premium audiovisual experience

As technology continues to advance and more digital applications are released, delivering a premium audiovisual experience is expected. Having optimized meeting and presentation technology in the conference room captures the audience’s attention and provides room for effective communication without glitches and delays.

There are a few different ways to elevate meeting and presentation technology. The first is through an audiovisual projection system or display, which has become a powerful tool for presenting and creating strong connections for every company across all industries. Second, is a web camera with crystal clear video that allows users to deliver premium optics and life-like video calls to create the experience of sitting together in the same room. Lastly, a microphone that offers clear and highly intelligible speech captured with state-of-the-art sound quality can enhance the conferencing experience for all participants.

READ — How to build community for employees while working from home

3. Video: Perfecting the video setup

Perfecting the video setup in a conference room starts with distributed video. Multiwindow video enables single or multiple sources to be shared across multiple TVs. This technology allows for flexibility, hides all equipment and simplifies the user experience. Perfecting the video setup in a conference room so that it is easy-to-use for hybrid workers who aren’t in the office every day removes the extensive and time-consuming preparation and setup, which provides a convenient, simplified experience.

4. Interactive touch displays: The key to increasing participation

Interactive touch displays utilize touch technology to record information, deliver dynamic presentations, and provide audience engagement with a single touch of a finger. This advanced technology also connects to computers, which allows users to save any recorded information as a file directly to the connected computer. Not only does this reduce the need for an overflow of office supplies, but it also creates a richer, interactive environment.

5. Smart conference rooms: Utilizing automated technology

Smart or automized conference room technology allows users to control simple commands such as integrated room control, lighting, window shades, HVAC control, occupancy monitoring and room scheduling, centralized distribution and one-touch meetings. Integrating the technology and systems in a conference room provides a comfortable, productive and smooth experience for remote and in-office employees.

Poor technology oftentimes results in wasted time and an unpleasant experience for companies and their employees. Regardless of the conference room’s interior design, it should be equipped with technology that is easy-to-use and complements video meetings for both at-home or in-office participants.

 

Shawn HannsonShawn Hansson is CEO and founder of Logic Integration, a Colorado audiovisual and automation firm specializing in the design and installation of easy-to-use technology in homes and businesses. Since the company’s inception in 2004, Logic Integration has been recognized for numerous accolades under the leadership of Hansson. This includes recognition as a multi-year honoree of the Inc. 500/5000 “Fastest Growing Companies in the US,” a “Colorado Companies to Watch” winner, CEDIA’s “Contractor of the Year” and “Integrator of the Year” by CTA, in addition to numerous others. Logic Integration’s clients include Comcast, Dish Network, Lockheed Martin, US Army, US Air force, Denver Broncos, and Level 3 along with many Fortune 100 companies.

Top Company 2022: Technology, Software & Telecommunications

The outpouring of applications for this year’s Top Company awards is a testament to the resilience and adaptability of enterprises that do business in the state. Applications for the 35th annual awards numbered in the hundreds, and it was particularly encouraging to see so many companies rebounding from two years of COVID restrictions, with most posting revenue and employee gains approaching—and in some cases, exceeding—pre-pandemic numbers.

This year’s Top Company winners and finalists represent 13 industry categories, plus a startup category for companies in business less than four years. Entrants were judged on three criteria: outstanding achievement, financial performance and community involvement. The judging panel was made up of ColoradoBiz magazine’s editorial board and two representatives from the business community.

 

Winner — ColdQuanta

Boulder

Founded in 2007, ColdQuanta is a global quantum technology company that is taking aim on some of the world’s most challenging problems. The company harnesses quantum mechanics to build and integrate quantum computers, sensors, and networks. From fundamental physics to leading-edge commercial products ColdQuanta enables “quantum everywhere” throughout an ecosystem of devices and platforms. 

In May, ColdQuanta acquired Super.tech, a leader in quantum software, and announced the launch of Hilbert, the world’s first cold atom quantum computer. Also this year, ColdQuanta was recognized as a winner of the 2022 SPIE and Photonics Media Prism Award, and was honored in the quantum category for its Albert quantum signal processing system that enables the design and prototyping of quantum products. Also, ColdQuanta was selected by the U.S. Department of Energy alongside Oak Ridge National Laboratory, Microsoft and IBM for a project to improve quantum stability. 

The company has partnerships with academic institutions and community-based organizations such as Front Range Community College, Colorado School of Mines, University of Colorado Boulder CUbit Quantum Initiative, and the global community Women in Quantum. ColdQuanta is sponsoring Ada Lovelace Day, which highlights the achievements of women in science, in partnership with Pretty Brainy, a nonprofit that empowers girls through science, technology, engineering, art and design, and math (STEAM).   

ColdQuanta has Engagement and DEI committees that have voluntary representation from across the organization and from each of ColdQuanta’s office locations. Committee members discuss ways to foster an engaging, diverse, equitable and inclusive culture that enables employees to thrive.

Finalist — BillingPlatform

Centennial

BillingPlatform provides a comprehensive cloud-native billing and revenue management platform, helping enterprises effectively monetize and deliver products and services that result in growth and competitive differentiation. With global customers serving multiple industries, BillingPlatform provides full lifecycle support of the monetization process – from product setup, quoting, billing and invoicing, revenue recognition, through payment and collections – all on a secure, next-generation cloud platform. BillingPlatform is committed to technology innovation and announces new software releases quarterly. 

The company’s Revenue Recognition solution automates all revenue recognition processes and can be tailored to business needs. It supports monetization strategy, contract change, customer event and sales strategy. Finance and revenue teams can spend less time tracking down errors in manual spreadsheets and more time surfacing reports and insights for forecasting and driving better revenue decisions across the business. 

BillingPlatform was named a fast-growing company on Deloitte’s Technology Fast 500 two years in a row. Employees participate in community outreach with charitable contributions and sponsorships, and BillingPlatform offers company matching of charitable donations. The company sponsors and participates in Courage Classic, a bicycle tour each summer through the Rocky Mountains to raise money for Children’s Hospital Colorado.  

Core values include, “Team first,” “Details matter,” “We own our mistakes and celebrate our victories,” “We execute with purpose,” and “Innovation is an attitude.” To improve the employee experience, CEO Dennis Wall introduced a quarterly awards program to reinforce the behaviors that enhance the company overall, and to reward individuals who demonstrate the company’s values in action.  

Finalist — Conga

Broomfield

A leader in revenue lifecycle management solutions, Conga helps businesses remove complexities in order configuration, execution, fulfillment and contract renewal processes. The solutions help automate processes such as contract management and price quoting, which can help companies increase productivity.  

Despite the digital tools available today, some businesses still use manual paperwork and administrative tasks that hinder their productivity. Conga offers a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team. The company offers solutions that enable digital document generation, configure price quote (CPQ), and end-to-end contract lifecycle management (CLM). Conga Contract Intelligence applies artificial intelligence (AI) and machine learning (ML) capabilities to deliver certainty and accuracy for businesses, empowering teams to reduce the time needed for these tasks from days or weeks to minutes.  

Employees volunteer with A Precious Child, which helps families in need get clothes and supplies, in the distribution and sorting facilities and the Fill a Backpack program. For another youth-related nonprofit, Together We Rise, Conga purchased and built skateboards to donate to local foster kids along with helmets to give them a fun outlet.  

The company’s approach to developing culture is the “Conga Way,” a framework grounded in three major themes — Entrepreneurial Spirit, Achieving Together, and Championing the Customer. During the pandemic, Conga hosted virtual “Open Mic Night” talent showcases called Congapalooza, with team members writing and releasing a song as a tribute to sticking together during the pandemic. 

Telehealth to Play Key Role as Geriatric Population Soars

Whether you’re looking for services for yourself or for an elderly family member, navigating the programs available for seniors is as important as it is complex. More seniors who need care face an industry with fewer medical specialists trained to meet their needs.

READ — Aging Smarter: Denver Doctor Gives Tips for Better Brain Health

The number of people age 60 and older will increase from 900 million in 2015 to 2 billion by 2050 — moving from 12% to 22% of the global population, according to the World Health Organization (WHO). 

But even though the population of older adults is rising, there’s no evidence that they’re in better health than previous generations, which means they need to prepare for getting the care they need as they age.  

The U.S. care services market is expected to reach $748.5 billion by 2030, expanding at a compound annual growth rate of 5.76%, according to a report from ResearchAndMarkets.com.   

The growing geriatric population and rising incidences of diseases such as dementia, Alzheimer’s and orthopedic conditions are fueling the growth, while the increasing cost of treatment is one of the prime concerns for governments and health organizations.  

And it’s only going to become harder to care for older adults as the baby boom generation — those people born between 1946 and 1964 — ages and the number of geriatricians declines. 

However, the senior population of today has attained a level of comfort with technology that previous generations haven’t had.

READ — Robots Tapped as Companions for Seniors

“What’s challenging is this is a unique population,” said Dr. Wendee Gozansky, a geriatrician at Kaiser Permanente who also is chief quality officer. “They’re a bit more tech savvy, and we really need to use that to focus on the convenience needs they have.”

As the elderly population grows, telehealth technology offers practical ways to help seniors retain autonomy, stay safe and save money. Not many technologies can promise all that and convenience, too. Kaiser Permanente expects to use telehealth to meet the needs of aging seniors.

As people age, using telehealth technology and providing the health care and services they need all in one place is not only convenient, it also reduces the possibility the patient will suffer an injury from an accident. Technology can make it easier for seniors’ families to keep tabs on their loved one’s care and health status. Connected monitoring devices mean that elderly people can stay independent longer.

“When people are so old and frail, getting to pick up your medicine can be a risky sort of thing,” Gozansky said. “I had a patient who tripped in the parking lot and fractured her hip and couldn’t go home.”

A health-care provider like Kaiser Permanente provides seniors with one-stop shopping. They can get their hearing checked, glasses adjusted, pick up prescriptions and get a flu shot without having to drive all over town — a big plus for people who may be mobility challenged or have trouble parking or getting around in the snow.

“Kaiser is well-known for prevention,” Gozansky said. “We also have incredible specialty care.”

Kaiser’s goal is to help its older patients maintain as much function and independence as they can, said Dr. Tracy Lippard, a geriatrician at Kaiser Permanente and director of Complex Needs, Community Health & Government Programs.

One of Kaiser’s key strategies is to provide an annual total health assessment to its geriatric patients, who are asked to complete a survey that asks questions about physical activity and screens for depression and anxiety. The survey also covers hearing and vision, falling and balance, bladder issues and memory concerns. 

“We want to know if they have issues with food insecurity and what their caregiver status is,” Lippard said. “All of these things really allow us to individualize care on the issues that matter most to them as they get older.”

Kaiser provides financial assistance to members who need it to ensure they take their blood pressure medicine so they don’t end up in the hospital with a heart attack or stroke.

“One of the stressors with everything going on right now is financial stress,” Gozansky said. “We have heard that loud and clear as a nonprofit organization.”

One of the biggest challenges facing the industry is the lack of geriatricians to care for older adults. Even though geriatrics is among the most rewarding specialties for doctors — studies show they’re the happiest specialists — most people in medical school don’t go into the field because many of the things geriatricians do for their patients are not reimbursed.

“Geriatricians are thinkers,” Lippard said. “We have discussions about nutrition and family conferences — things that take a lot of time and don’t get reimbursed. People have student loans and want to go into professions that allow them to pay them off.” That’s why Kaiser is “geriatrisizing” all of its integrated delivery systems, Gozansky said.

“We have 10 geriatricians in different roles,” she said. “We’re training to make sure every primary care doctor knows how to solve problems like incontinence.”

Jody Gastfriend, principal with Health Management Associates who is a licensed clinical social worker and national expert in senior care, said that whether a senior is on Medicaid or Medicare, understanding what services are covered is essential. She recommends seeking an expert to navigate this tricky terrain and suggests several resources seniors can tap.

Good sources of information include:

  • The Area Agency on Aging (AAA), operated by the Denver Regional Council of Governments, which plans and provides comprehensive services to address the needs of the region’s older adults.
  • State Health Insurance Assistance Program (SHIP), which offers one-on-one assistance, counseling and education to Medicare beneficiaries, their families and caregivers to help them make informed decisions about their care and benefits.
  • Program of All-Inclusive Care for the Elderly (PACE), operated by Health First Colorado (the state’s Medicaid program) and Medicare, provides comprehensive medical and social services to certain frail people 55 years and older.

“Boomers are living longer — many are still working and many are caregivers,” Gastfriend said. “This generation of older adults, because life expectancy has increased, is still caring for parents and has adult children and grandchildren — it’s not just the sandwich generation, it’s the club sandwich generation between multiple generations.

“From a health-care perspective, there needs to be more understanding on lifestyle impact on health. There’s an emphasis on healthy aging and maintaining strength — both physical and mental — so a holistic approach to health care is ideal.”

Keeping Colorado Competitive  

It takes a constant and coordinated effort to steady and direct the country’s economic future. And as the US remains a global leader in innovation, investments, and creativity, states like Colorado have proven fertile ground for national companies to invest, and homegrown startups to grow. But it’s no secret that we face continued economic competition with adversaries abroad, it has never been more important for Colorado’s leadership to protect our competitive edge.  

While our greatest and most well-known global adversary may be China, we do not face one singular threat, but rather an array of global counterparts looking to outdo our products, inventions, and services. In the weeks, months, and years ahead, it is imperative that we champion the sectors of our economy that help establish and keep us as a leader, and that we do not sacrifice what gives us our global competitiveness. 

Without question, the technology sector has given rise to some of the greatest developments in America. Through new products, both hardware and software, we have seen the industry grow to be a leader in our economy. Whether it be through employing residents of our communities, investing in our cities, or developing products that people are eager to buy, tech companies are driving the growth that allows our country to lead and succeed. And these companies have increasingly chosen to call Colorado home, with billions of dollars – and significant human capital – invested in our state.

These investments in our state are vital to keeping our smaller communities, like Adams County, thriving. Adams County is the 2nd fastest growing county in metro Denver, and companies are wise to locate here because of all the transportation advantages, abundant available land for business development, and major economic growth sectors, including food and beverage production, advanced manufacturing, aerospace, aviation, construction and life sciences. We need to maintain our competitive edge by continuing to attract and expand the high-caliber companies, jobs, and development that fuel prosperity in our diverse local communities and our state. 

But to keep this place in the global order where competition is rampant, we need to give the industries that support our economy every resource needed to continue doing their work. And of course, avoid burdening them with needless regulation. For some reason, certain members of Congress appear to have an alternative take on this concept. 

Right now, some in Congress are championing antitrust legislation that will actively hamstring technology companies and put them at a competitive disadvantage to foreign counterparts. Especially in a time of economic uncertainty that we face today, it makes little to no sense why our legislators, who claim to have the best interests of their constituents in mind, would push for legislation that instead works against our economic well-being. 

Whether it’s a small Colorado town benefitting from digitally-enabled small businesses, or our state as a whole attracting billion-dollar investments, it’s clear that tech companies and the entire industry are playing a key role in allowing us to weather the current economic storm. It’s critical that our lawmakers in Congress avoid supporting legislation that would move us backward and will take away our ability to compete with global counterparts. 

Technology companies are leading the way in giving the United States a leg up amongst our competitors across the globe. We would be wise to continue investing in these companies just as they have invested in our communities by bringing innovation, investors, and job opportunities to our state. It would be actively working against our own interests to restrict the capabilities, and subsequently the work done by these companies. Our best hope is that legislators will come to their senses and end a senseless crusade poised to do more harm than good for our economy and our country. 

 

Lisa HoughLisa Hough is the President/CEO of the Adams County Regional Economic Partnership, or AC-REP, which is the place where business and opportunities meet in the north metro region. She brings more than 25 years of external affairs experience with global to start-up organizations to her new role promoting business opportunities in one of the fastest-growing counties in the U.S. Her expertise includes experience in all forms of telecommunications and energy. Before AC-REP, Lisa worked with the Metro Denver EDC as the Director of Strategic Initiatives, including efforts to expand the talent pipeline for the Colorado Investment Services Coalition.

Fintech on the Rise

Colorado’s fintech footprint is getting bigger, with numerous companies launching and opening satellite offices in the state in the last few years. Industry observers see a burgeoning sector rooted in Denver but extending in both directions on the Front Range and beyond.

Colorado has three cities — Denver (#9), Boulder (#20), and Colorado Springs (#49) — in the top 50 fintech cities in the U.S., according to data and analytics firm Findexable.

“We benefit from fintech hubs in three cities, versus one concentrated cluster. They’re all improving year over year.”

-Michelle Hadwiger, Colorado Office of Economic Development and International Trade

There’s a mix of big players — think Western Union and Charles Schwab — and startups, bolstered by a workforce with strengths in both financial services and information technology. That nexus is the crux of an industry that’s hit an inflection point in Colorado as of early 2022.

Financial,advisory,services.,asian,advisor,showing,plan,of,investment,toTake Sydney, Australia-based Finder, with an app that helps users save and invest. Co-founder Fred Schebesta says Denver beat out Atlanta and other locations for the company’s U.S. headquarters.

Tax incentives were a big factor. So was Colorado’s lifestyle. “We did an analysis of all the different universities and colleges, and we also did an analysis of the cost of living,” Schebestra says. “We’re recruiting and hiring lots of people and building our business out, taking it from Australia to the U.S.”

Now more than 10 employees strong, Finder’s Colorado office could grow to about 50 in 2022 if all goes to plan. The company has nearly 200 employees in Australia. “We’re hiring a lot of engineers and product managers,” Schebesta says. “We’ve got a recruiter working full-time to bring in new people.”

The state’s officials are bullish on fintech’s future trajectory in Colorado. “Fintech, or financial services and technology as a mashup, has been growing in Colorado,” says Michelle Hadwiger, deputy director of the Colorado Office of Economic Development and International Trade (OEDIT). Robinhood and Marketa “are great examples of large companies in this space that have identified Colorado as a location of choice.”

Hadwiger points out that Colorado has three cities — Denver (#9), Boulder (#20), and Colorado Springs (#49) — in the top 50 fintech cities in the U.S., according to data and analytics firm Findexable. “We benefit from fintech hubs in three cities, versus one concentrated cluster,” she says. “They’re all improving year over year.”

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Denver’s spot puts it in some rarefied air. “Typically, you’ll see players like San Francisco, London and New York City holding the top spots, whereas Denver now ranks number nine in the U.S. and 27th in the world, earning recognition as a fast-growing, desirable fintech destination.”

She points to a few key ingredients: anchors like Western Union and Charles Schwab, a nation-leading IT workforce, and increasing amounts of investment capital flowing into Colorado fintech in the last decade. “We’ve got the big four financial services companies and all the FAANG companies — Facebook, Apple, Amazon, Netflix and Google — and a highly active and collaborative VC and startup ecosystem with globally recognized participants,” Hadwiger says.

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The broader IT workforce underpins this growing strength. “Denver and Boulder outperform coastal hubs in terms of density of technology-related occupations,” Hadwiger says, citing more than 30 percent growth in IT jobs for both cities since 2015. “Those are outpacing San Francisco, New York, Boston, L.A. and Atlanta, who have all grown 17 percent or less in that time frame. It just shows how Colorado is punching above our weight, outpacing some major markets.”

What’s driving the growth? “It’s sort of chicken and egg, and I’m not sure which came first,” Hadwiger answers. “Is the fact that Charles Schwab has one of its largest campuses in the U.S. in Colorado because we had the talent first, or are the industries driving the talent? I think it’s a little bit of both.”

Direct flights from Denver International Airport to national and international financial hubs are attractive, as is access to outdoor recreation in tandem with the time zone — you can hit a trail after the market closes in New York.

But it’s also about money: Hadwiger points out that Colorado has brought in more than $1.1 billion in fintech venture capital since 2016.

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Mike Nelson, managing director of technology at the Denver office of William Blair, a multinational investment bank and financial services company, has focused on fintech for most of his 20-year career.

Nelson describes a cluster in Colorado extending from metro Denver to Fort Collins and Durango that’s poised for even more growth. “There’s always been a pretty good fintech environment here,” he says. “I think I’ve seen it accelerate the last two years.”

With about one in five VC dollars — or $131.5 billion — going into fintech globally in 2021 according to CB Insights, the current wave of “fintech 2.0” companies aren’t just IT providers. “Those fintech disruptors are vertically integrating and competing with the financial institutions,” Nelson says. “One of my fundamental theses is fintech is really all about innovation around the customer experience, whether that’s an individual user or a business user in the office of the CFO, increasing automation, reducing paper, reducing inefficiencies.”

Confident,executive,businessman,speaks,to,group,of,people,during,successfulDenver-based Maxwell, a software provider to the mortgage industry, is a prime example. “The mortgage industry has been going backwards over the last 10 years,” says CEO John Paasonen. “Ten years ago, you could get a mortgage in 30 days. Today, the average is 50 days. It now costs more to originate a mortgage than it does to produce a Toyota. It’s expensive, and it’s all paper-driven and people-driven.”

That’s the opening Paasonen saw for Maxwell when he co-founded the company in 2015.  The company selected Denver as its alpha market for its software, then moved the company to the Mile High City from San Francisco before the end of the year.

Three people, including Paasonen and his co-founder, made the move. Maxwell has since grown to 300 employees.

From,above,of,group,of,diverse,colleagues,in,formal,clothingA visit during Denver Startup Week helped the founders make the decision to relocate. “Wow, there’s a real tech scene in this Denver place,” says Paasonen, calling Denver’s “phenomenal” airport a big part of the company’s move to Colorado. “With direct flights to most of the country, we can be on a 6:30, 7 a.m. flight, have a full day of meetings, and be back to tuck our kids in at night. That’s meaningful for people. You can’t do that on the coasts.

“What we discovered is Denver is a real hub for the mortgage industry,” Paasonen says. “There are large mortgage companies here, there’s large secondary market activity in the mortgage industry here, so we’ve had a tremendous amount of success hiring local talent in mortgage.”

And it’s not as cutthroat as the Bay Area. “We just found a community of people in tech who were incredibly collaborative,” Paasonen says. “We ended up meeting some other founders who had moved their company from San Francisco, and they were just talking about the culture they were able to build here and the level of engagement they were able to get from engineers. It wasn’t just about making money and ‘What have you done for me lately?’ but really a team-oriented culture of building something together.”

As founders make lucrative exit, that culture is primed to foster more and more startups. “Success begets success,” says William Blair’s Nelson. “Follow the dollars. There’s been a lot of new private equity investment here locally, and that tells me there’s going to be a lot of job creation and continued innovation. As these things go, that next wave will get sold to industry consolidators, and the founders will say, ‘I’ve got this incredible idea that didn’t come to fruition.’ That’s the next seed round.”

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COLORADO INDUSTRY IN DEPTH: FINANCIAL SERVICES AND TECHNOLOGY

When is a good time for your technology to crash?

 

Information security is making national headlines, and we all feel a little more vulnerable. While most large corporations have their own IT departments, it’s not always easy for businesses with 15 to 500 employees to get proven, consistent IT support. Yet the need has never been stronger. From navigating Microsoft 365 to dodging security breaches and just keeping your systems operational, technology can be challenging when that’s not your primary business. 

The pandemic has brought even more IT challenges. An estimated 80 to 90 percent of businesses are struggling to support productivity among their remote employees. Most organizations are struggling to come back to a hybrid environment. For example, most conference rooms are not designed to manage this experience very well. 

Information security concerns are also top of mind. Companies don’t want to disrupt their production to fix issues, so they wait until the weekend. But in some cases, delaying a patch or solution for even a few hours means there’s a near certainty you’ll be breached.    

Demystifying your IT budget and need for outside support    

Many businesses are unsure of how much to budget for technology and support. If technology is important to your business, a good rule of thumb is to spend $2 to $3 on implementation and support for every $1 you spend on equipment and software. It’s important to mitigate as many surprise IT expenses as possible by talking with your support provider about your future needs. This removes the mystery and enables you to plan for where you’re going.  

Also consider what you need in an IT partner. Perhaps you want to invest proactively in proven technology that will improve your performance. Or, you want to take a more conservative approach to maintaining your system so it doesn’t go down. Wherever you are on this spectrum, be clear about your pain points and what you need to make the relationship a good fit. Make sure to choose a partner that will both help you with your immediate concerns and anticipate future needs. 

Another consideration is whether the company has local connections. If something breaks, you may need them to drive to your location to physically see what’s going on. Do they have a centralized system where you have to repeat the problem each time you get transferred or can you develop a relationship with the same person, increasing the probability that your problems are solved faster?  

For many small- to mid-sized businesses, relationships matter. Experience matters. It’s challenging enough to run a business. Ask a lot of questions before choosing an IT provider to ensure that their recommendations take into consideration your industry, and that they understand that IT is probably not your primary business concern.  

Patti Gustafson Headshot Patti Gustafson is the General Manager of Mytech Partners (Mytech.com), an IT consulting and managed services provider in Lakewood, CO specializing in Making IT Easy for small- to mid-sized businesses. Mytech helps clients implement a proven IT strategy aligned with their business goals, to achieve four times more value and productivity from their IT investments. She can be reached at (720) 806-4320 or [email protected].

Big tech for small business: a path to COVID-19 recovery

The words “big tech” often conjure an image of high-security data centers and glass-clad office buildings tucked away in a far-off California town. And on Capitol Hill, tech companies have become a hot topic, as hearings with leading technology firms are given center stage in the national media.

But while lawmakers raise important questions when it comes to navigating the future of our technology industry, they often fail to recognize the enormous benefits that free and low-cost technology platforms have provided small businesses and communities in every corner of the country.

The impact of leading technology companies extends far outside of Silicon Valley. Driving growth in new, digitally connected job opportunities and enabling an unprecedented level of virtual connectivity for even the smallest businesses, tech platforms have allowed local communities to rebound from crisis and chart a path to rapid growth.

During COVID-19, these services have allowed small business owners to stay connected with employees and customers, connecting online to tackle work that would – just a few years ago – only have been possible in-person.

These days, Colorado itself has become a tech hub. The Denver Tech Center has become home to an incredible number of major, enterprising tech firms.

Additionally, this year, CBRE’s “Scoring Tech Talent” report ranked Colorado Springs the number 4 fastest growing tech market in North America, citing 15 percent growth in the tech labor force in the past five years alone.

But the biggest benefit these companies provide our state is in opportunities for small businesses, present and future. During COVID-19, dreams of growth can seem distant, as businesses work to simply survive our economic downturn. But tech platforms offer a blueprint to growth, one that takes the risk out of making the leap to digital markets.

Advances in technology over the last few years have allowed me to update our business records from home, tele-conference with colleagues, and work collaboratively in ways that suit this emerging work environment.

Additionally, our small multi-media production agency digiZuk is able to use these “big tech” platforms to create exciting new projects for our clients, from online fundraisers to virtual tours, which have been vital to replace in-person events, meetings and trade shows in the face of COVID-19.  Together, that has undoubtedly saved our business and my job, as well as many others in small businesses around the country.

Day to day at digiZuk, we work with clients across the board – from small companies like ourselves to big firms seeking large-scale projects. And for teams of all sizes, finding these cost-effective online platforms are the foundation for their viability, scalability and digital transformations, allowing them to keep pace with market innovations.

Platforms like Google’s G-Suite, Vimeo and Zoom have allowed digiZuk, our clients, and our sister company Spark4 to not just survive this global pandemic, but to stretch our imagination, getting more creative and innovative, ultimately thriving in ways we could not imagine just 7 months ago.

The messaging coming out of Congress these days often seems to focus on anti-tech ideas, rather than recognizing the crucial supporting role these companies have played since the pandemic began – and of course, even further back than that. But with sensible, pro-growth political leadership, Colorado can leverage its place as a growing tech hub to ensure all of our state’s local communities have the opportunity to transition online during COVID-19 and benefit from the digital market for years to come.

“Big tech” has an even bigger role in growing small businesses and seeing us through these difficult times. Congress and other state leaders should look to those of us on the ground – the local leaders in small business growth and development – as they examine digital technologies and the tech industry in the future.

Top Company 2020: Technology & Software

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Formstack

In its 33rd year, ColoradoBiz‘s Top Company honors the Colorado companies that have drive, determination, a vision and a plan and are ultimately making the state a better place to live and work. These three companies – one winner and two finalists –represent the 2020 Top Companies in Technology & Software. 

Winner

Pax8

Greenwood Village

Pax8 describes itself as the world’s best place to buy cloud technology—and a great place to work.

It starts with the Pax8 core values: Innov8, Advoc8, Elev8 and Celebr8 .

“The magic of Pax8 is that we have an extremely strong culture that understands the mission,” CEO John Street says. “We have created an atmosphere where everyone shares our zeal in showing an industry, which needs to change, how to do it and thrive.”

Moving to remote work during the COVID-19 pandemic reinforced the value of Pax8’s strong culture and sense of family, with the team staying connected by hosting virtual happy hours, book clubs, cooking classes, Netflix movie and chat events, daily Coffee and Chat events, and more.

“The pandemic has built new muscles and elevated our strengths as an organization: our people and technology,” Street says. “As we look to the future and eventual return to work in a hybrid model, Pax8 plans to work toward the best of both worlds, which includes a blended work environment that allows people to customize their schedules.”

The pandemic forced Pax8 to scrap an ambitious volunteer plan in favor of fundraising efforts for a handful of nonprofits that are focused on providing meals for individuals and families that are struggling financially. A recent three-week fundraiser raised more than $4,000, which will be donated to the Food Bank of the Rockies, Sacred Heart House, Food for Thought and No Kid Hungry.

Finalists

Formstack

Formstack produces ingenious solutions to the kind of daily tasks that bog down work, making it easy to build custom forms, create documents and collect eSignatures—all without any specialized skills or coding.

Remote-first Formstack has employees worldwide creating products to change how more than 22,000 companies get things done, including Cleveland Clinic, NHL, Netflix and Twitter.

To support local businesses in Colorado, Formstack contributed last year’s tax incentives to the Colorado Springs Downtown Development Authority Small Business Relief Fund to support storefront businesses most impacted by COVID-19. Formstack gives employees eight hours of volunteer time off each quarter for philanthropic efforts in their communities. In addition, employees can redeem their Formstack “peer recognition points” to help support charities such as One Tree Planted, Meals on Wheels America, Best Friends Animal Society, and the National Resources Defense Council.

Conga

Broomfield 

Conga automates core business processes to bring in more revenue faster and enhance the customer experience. More than 10,000 clients rely on its digital transformation of business documents such as contracts, invoices and the business processes that surround them.

Its headquarters in Broomfield and San Mateo, California, feature wellness rooms, fully stocked cafes, fitness centers and yoga rooms, part of Conga’s commitment to foster an enjoyable work environment.

The company brings its teams together with offsite brainstorming sessions to help fuel innovation. In 2019, the marketing team visited Orlando, Florida, for a session that emphasized creativity. Presentations included a Family-Feud game to discuss key parts of company brand messaging and dueling LEGO-assembling teams to show how different working styles apply to go-to-market strategy.

Through September 2020, Conga is offering nonprofits free access to its eSignature solution, Conga Sign, to help execute documents critical to their organization’s success, such as fundraising letters, tax forms and grant agreements.