Photo courtesy of Quantum Metric.
Photo courtesy of Quantum Metric.
ColoradoBiz Staff //August 5, 2025//
COLORADO SPRINGS, Colo. — Quantum Metric, a customer-driven digital analytics platform, has been named a Strong Performer in The Forrester Wave: Digital Analytics Solutions, Q3 2025. The recognition highlights the company’s strengths in real-time analytics, mobile app support and AI-powered insights.
The Forrester Wave report evaluates leading digital analytics providers across a range of criteria to help organizations enhance their digital experiences. According to the report, “Quantum Metric is ideal for CX and UX, analytics, or engineering teams at medium to large enterprises seeking to solve digital experience issues, reduce friction and prioritize improvements across web and apps.”
Quantum Metric earned the highest possible scores in several categories, including real-time analysis and alerting, mobile app deployment and device support, technical performance analysis, measurement and collaboration, and user adoption.
“For us, being recognized as a Strong Performer in The Forrester Wave reflects our continued success and acceleration in digital analytics,” said Mario Ciabarra, CEO and founder of Quantum Metric. “We are excited to see this category continue to take shape and grateful for the digital enterprises across the globe who have chosen to partner with us on this journey.”
The company’s momentum follows a record-setting year in 2024. Key achievements include a 30% year-over-year increase in average contract size, driven by investments in generative AI and platform enhancements that broaden access to data across teams. Usage of the company’s Felix AI session summarization tool increased 400% in the first half of 2025 following its launch in April 2024.
Quantum Metric’s platform is currently used by 25% of Fortune 100 digital enterprises and supports more than 7 billion user sessions each month.
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